Legal information
Legal notice
The Spanish version of this document is the legally binding one. Translations are provided for information purposes only.
1. Identification
This legal notice governs the use of the website rentacar-gigi.com (hereinafter, THE WEBSITE), owned by RENT A CAR GIGI S.L. (hereinafter, THE WEBSITE OWNER).
THE WEBSITE OWNER, in compliance with Ley 34/2002, de 11 de julio, de servicios de la sociedad de la información y de comercio electrónico (the Spanish Law on Information Society Services and Electronic Commerce), informs you that:
Company name: RENT A CAR GIGI S.L.
Trade name: RENT A CAR GIGI S.L.
CIF: B38422689
Registered office: C.C. Chaparral L355 — Costa del Silencio, Arona (Santa Cruz de Tenerife), C.P. 38630
Registered with the Commercial Registry of: Santa Cruz de Tenerife, Tomo 1368, Folio 75, Hoja TF 13260
Telephone: 672 55 68 92
Email: infogigirentacar.es
All notices and communications between users and THE WEBSITE OWNER shall be deemed effective, for all purposes, when made by postal mail or by any of the other means detailed above.
2. Users
Access to and/or use of this portal of THE WEBSITE OWNER, creator of the site, confers the status of USER, who, from such access and/or use, accepts the General Terms of Use set out herein. These Terms shall apply regardless of the General Terms of Contract that may, where applicable, be mandatory.
3. Use of the portal
The website and its services are freely and openly accessible. However, THE WEBSITE OWNER conditions the use of some of the services offered on its website on the prior completion of the relevant form, in order to become a user of the portal.
The user guarantees the authenticity and current validity of all the data they communicate to THE WEBSITE OWNER and shall be solely responsible for any false or inaccurate statements they make.
The user expressly undertakes to make appropriate use of the contents and services of THE WEBSITE OWNER and not to use them for, among other things:
- Disseminating criminal, violent, pornographic, racist, xenophobic, offensive content, content that glorifies terrorism or, in general, content contrary to the law or public order.
- Introducing computer viruses into the network or carrying out actions liable to alter, damage, interrupt or generate errors or damage to the electronic documents, data or physical and logical systems of THE WEBSITE OWNER or of third parties; as well as obstructing other users' access to the website and its services through the massive consumption of the computer resources by means of which THE WEBSITE OWNER provides its services.
- Attempting to access the email accounts of other users or restricted areas of the computer systems of THE WEBSITE OWNER or of third parties and, where applicable, extracting information.
- Infringing intellectual or industrial property rights, as well as breaching the confidentiality of the information of THE WEBSITE OWNER or of third parties.
- Impersonating another user, the public administrations or a third party.
- Reproducing, copying, distributing, making available or otherwise publicly communicating, transforming or modifying the contents, unless authorised by the holder of the relevant rights, or unless legally permitted.
- Collecting data for advertising purposes and sending advertising of any kind and communications for sales or other commercial purposes without a prior request or consent.
4. Privacy policy
THE WEBSITE OWNER wishes to inform the users and clients of its website of the policy carried out regarding the processing and protection of the personal data of those persons who voluntarily use the contact forms to contact THE WEBSITE OWNER, as well as access to its own website, which involve the communication of their personal data to THE WEBSITE OWNER.
A. Identification of the data controller
THE WEBSITE OWNER, holder of CIF B38422689, informs the user and client of its website of the existence of an automated register of personal data processing activities named CLIENTS, in which the personal data that the user and client communicate in order to manage their request are collected and stored.
B. Updating of the policies
THE WEBSITE OWNER will modify, without prior notice, this privacy policy whenever necessary to bring it into line with any legislative, regulatory, jurisprudential or administrative change, or with the aim of adapting said policy to the instructions issued by the Data Protection Agency, or for any legitimate purpose of any modification of this policy; notwithstanding the foregoing, it will be published and notified on the website of THE WEBSITE OWNER. For all the above reasons, THE WEBSITE OWNER recommends that users read these policies periodically in order to be aware of the changes made to them.
C. Purpose of the register of activities
THE WEBSITE OWNER does not request on its website any data from the internet users who visit it, other than merely identifying data; therefore, the communication of personal data by the user to THE WEBSITE OWNER through its website can only be understood to take place when they voluntarily use the contact form service or other means of communication to get in touch with THE WEBSITE OWNER, given that in these cases the processing of the data is unavoidable and implicit to the communication system. For these cases and those described in the following section, the entity informs the client that the data are processed for the following purposes: to carry out all the procedures related to the preparation of estimates, contracting and provision of services of THE WEBSITE OWNER, to the company to which the client belongs or, where applicable, to the interested party who requests it; as well as to attend to and reply to the communications received and those of commercial prospecting in order to keep users informed of any promotions.
D. Consent
Users are informed that, when the user does not maintain commercial relations with THE WEBSITE OWNER and sends an email or a communication to THE WEBSITE OWNER indicating other personal data, said user will be giving their free, unequivocal, specific, informed and express consent for the processing of their personal data by THE WEBSITE OWNER, for the purposes established above, as well as to attend to their communication or to send documentation.
For the same purposes, THE WEBSITE OWNER informs that, if the client sends an email or communicates their personal data to THE WEBSITE OWNER by reason of the position they hold in a company, whether as administrator, manager, representative and/or any other position as a contact person in the company, such communication will be understood to entail the giving of their free, unequivocal, specific, informed and express consent for the processing of their personal data by THE WEBSITE OWNER, for the purposes established above.
E. Identification of the recipients
THE WEBSITE OWNER only envisages carrying out assignments or communications of data that, by reason of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y de garantía de los derechos digitales (the Spanish Organic Law on the Protection of Personal Data and the guarantee of digital rights) (hereinafter GDPR), it must carry out in order to fulfil its obligations with the Public Administrations, bodies or persons directly related to THE WEBSITE OWNER, in the cases so required in accordance with the legislation in force in each matter and at each moment, or in the cases in which it has expressly consented.
Likewise, THE WEBSITE OWNER informs the user that any other assignment of data that it must carry out will be brought to their knowledge when the GDPR so provides, informing them expressly, precisely and unequivocally of the recipients of the information, of the purpose for which the data will be used and of the nature of the data assigned, or, where applicable, when the GDPR so establishes, the unequivocal, specific and informed consent of the user will be requested beforehand.
Nevertheless, THE WEBSITE OWNER informs the user and the client that any processing of personal data is subject to the legislation in force in Spain on data protection, established by the GDPR and its complementary and implementing regulations. In this regard, THE WEBSITE OWNER is only responsible for and guarantees the confidentiality of the personal data that it requests from the user through the website.
F. Quality of the data
THE WEBSITE OWNER warns the user that, except where a legally established representation exists, no user may use the identity of another person and communicate their personal data, so the user must at all times bear in mind that they may only include personal data corresponding to their own identity and that are adequate, relevant, current, accurate and truthful. To this effect, the user will be solely responsible for any damage, direct and/or indirect, that they cause to third parties or to THE WEBSITE OWNER through the use of the personal data of another person, or of their own personal data when they are false, erroneous, not current, inadequate or irrelevant. Likewise, the user who uses the personal data of a third party will be liable to the latter for the information obligation established in the GDPR for cases where the personal data have not been collected from the interested party themselves, and/or for the consequences of not having informed them.
G. Exercise of the rights of access, rectification, restriction, portability, objection and erasure
THE WEBSITE OWNER informs the user of the possibility of exercising their rights of access, rectification, restriction of processing, portability, objection to processing and erasure of their data, as well as the right to lodge a complaint with the Supervisory Authority, by means of a written request addressed to THE WEBSITE OWNER at the following address: C.C. Chaparral L355 — Costa del Silencio, or by email addressed to infogigirentacar.es, enclosing in both cases their DNI or identity card.
H. Use of forms for the collection of personal data
On the contact forms available on the website, where personal data are collected, the user must expressly consent, prior to sending them, to the acceptance and knowledge of the privacy policy, by completing the checkbox «I have read and accept the privacy policy», the content of which may be accessed via the attached link. If the checkbox is not ticked by the user, the data contained in said forms will not be sent.
I. Security measures
THE WEBSITE OWNER informs the user that, in accordance with the provisions of the GDPR, it has adopted the technical and organisational measures necessary to guarantee the security of the personal data and to prevent their alteration, loss, unauthorised processing or access, having regard to the state of technology, the nature of the data stored and the risks to which they are exposed. Likewise, THE WEBSITE OWNER guarantees to the user compliance with the duty of professional secrecy regarding the personal data of users and with the duty to safeguard them.
J. More information on the privacy policy
If you wish to obtain further information about our privacy policy, you may consult our Privacy policy.
5. Intellectual and industrial property
Pursuant to the provisions of the legislation in force governing Intellectual Property, the reproduction, distribution and public communication, including making available, of all or part of the contents —such as texts, photographs, graphics, images, icons, technology, software, as well as their graphic design and source codes— of this website, for commercial purposes, in any medium and by any technical means, without the authorisation of THE WEBSITE OWNER, is expressly prohibited. All the contents of the website constitute a work whose ownership belongs to THE WEBSITE OWNER, without any of the exploitation rights over them being understood to be assigned to the user beyond what is strictly necessary for the correct use of the website.
In short, users who access this website may view the contents and make, where applicable, authorised private copies provided that the reproduced elements are not subsequently assigned to third parties, nor installed on servers connected to networks, nor subject to any type of commercial exploitation.
Likewise, all the trademarks, trade names or distinctive signs of any kind that appear on the website are the property of THE WEBSITE OWNER, and it may not be understood that use of or access to the website grants the user any right over them. The establishment of a hyperlink in no case implies the existence of relations between THE WEBSITE OWNER and the owner of the website on which it is established, nor the acceptance or approval by THE WEBSITE OWNER of its contents or services. Those who intend to establish a hyperlink must first request written authorisation from THE WEBSITE OWNER.
6. Exclusion of warranties and liability
The content of this website is of a general nature and serves a purely informative purpose, without there being any full guarantee of access to all the contents, nor of their completeness, correctness, current validity or currency, nor of their suitability or usefulness for a specific objective.
THE WEBSITE OWNER excludes, to the extent permitted by the legal system, any liability for damages of all kinds arising from:
- The inability to access the website or the lack of veracity, accuracy, completeness and/or currency of the contents, as well as the existence of defects and flaws of all kinds in the contents transmitted, disseminated, stored or made available which have been accessed through the website or through the services offered.
- The presence of viruses or of other elements in the contents that may cause alterations to the computer systems, electronic documents or data of the users.
- The breach of the laws, good faith, public order, the customs of trade and this legal notice as a consequence of the incorrect use of the website.
7. Amendment of these terms and duration
THE WEBSITE OWNER may amend the terms set out herein at any time, and they will be duly published as they appear here. The validity of the said terms will depend on their being displayed and they will remain in force until amended by others that are duly published.
8. Links
THE WEBSITE OWNER declines any liability regarding information found outside this website and not directly managed by our webmaster. The function of the links that appear on this website is exclusively to inform the user of the existence of other sources capable of expanding the contents offered by this website. THE WEBSITE OWNER neither guarantees nor accepts responsibility for the operation or accessibility of the linked sites, nor does it suggest, invite or recommend visiting them, and it will therefore not be responsible for the result obtained.
9. Right of exclusion
THE WEBSITE OWNER reserves the right to deny or withdraw access to the portal and/or the services offered, without prior notice, on its own initiative or that of a third party, to those users who fail to comply with these General Terms of Use of the Portal.
10. General provisions
In the event that any user or a third party considers that there are facts or circumstances revealing the unlawful nature of the use of any content and/or of the carrying out of any activity on the web pages included in or accessible through the website, they must send a notice to THE WEBSITE OWNER, identifying themselves properly, specifying the alleged infringements and expressly declaring, under their own responsibility, that the information provided in the notice is accurate.
11. Publications
The administrative information provided through the website does not replace the legal publication of laws, regulations, plans, general provisions and acts that must be formally published in the official gazettes of the public administrations, which constitute the only instrument attesting to their authenticity and content. The information available on this website should be understood as a guide.
12. Applicable law and jurisdiction
These terms will be governed and interpreted in accordance with Spanish legislation in anything not expressly established. The provider and the user agree to submit any dispute that may arise from the provision of the products or services covered by these Terms to the Courts and Tribunals of the user's domicile. In the event that the user has their domicile outside Spain, the provider and the user expressly waive any other jurisdiction, submitting to the Courts and Tribunals of the domicile of THE WEBSITE OWNER.
Last updated: July 2026.
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