FAQ EN | Gigi RAC

FAQ

At Gigirentacar we have gone to great lengths to create a website that anticipates and responds to the needs of our customers. With this in mind, we have compiled a list of frequently asked questions in the form of Frequently Asked Questions. If you can't find the answer to your question here, please contact us on

+34 922 731 805 or by email.

CAR RENTAL :

"Can I rent a car through your website?"

Answer: You can make a reservation request directly by email. However, you must be present to sign the contract and present the necessary documents as indicated on our "car rental" page.

"Do we have to pay a supplement to insure the rental car?"

Answer: Unlike many other car rental companies, all our vehicles are fully insured at no extra cost or surcharge.

"Do I have to pay a deposit to rent a car?"

Answer: Yes, we require a security deposit of 300 euros by credit card or in cash for our vehicles of categories A to D. The amount of the security deposit is 600 euros for vehicles of categories E, F and G. This amount will not be debited from your account, unless you are responsible for an accident reported as your fault or an infringement of the Highway Code.

"If we book a car through your website, do we have to take a taxi from the airport to your agency?"

Answer: No, once your booking has been confirmed and your flight has been announced, we will pick you up at the airport and take you directly to the agency to complete the administrative formalities. This service is completely free of charge.

REAL ESTATE :

"What steps do I need to take when buying a home?"

Answer:

First of all, we define your needs in order to select the properties that may interest you. Once you have decided, you make an offer. We act as an intermediary with the selling owners to reach an agreement on the property and the price.
We will draw up the preliminary purchase contract in Spanish, as required by law, and ask you to make a deposit (normally around 10% of the value of the property). We will then check that the property is free of any outstanding debts or encumbrances.
Application to obtain a "NIE" (Número de Identidad de Extranjero). This procedure is compulsory under Spanish law for all foreigners wishing to buy or sell in Spain. To do so, you must go in person to the nearest national police station to fill in the corresponding form, present your valid national identity card or passport + 1 photocopy and a passport-sized photograph. You can also appoint a third party by means of a power of attorney, but in this case you must present a certified copy of the national identity card.
Open a bank account to transfer the funds corresponding to your purchase to the bank of your choice.
Make an appointment with the notary (between 4 and 6 weeks) and sign the purchase contract. The notary will check and confirm the terms and conditions of the contract. It is a legal requirement that both buyer and seller, or their appointed representatives, are present. If you are unable to attend, you must give a power of attorney to the person who will represent you. The notary will ask you to present bank cheques guaranteed for the full agreed sale price. If the seller has a mortgage, it must be returned to the bank on the day of signing. A copy of the cheque will be included in the file, proving that the mortgage has been cancelled.

"What costs are involved in the purchase of a property?"

Notary's fees: +-1.5% of the purchase price
Transfer tax: 6.5% of the purchase price
Registration fees: +-0.5% of the purchase value
Administration fees: on request